FAQ’s

For all dance studio and music room hire, rehearsal studio hire, yoga class studio hire, dance class studio, and any other use of the Academy Mews Dance Studios:

Bookings cancelled up to 1 month prior to the booking date will receive a 100% refund.

Bookings cancelled up to two weeks before the booking date will receive a 75% refund.

Bookings cancelled up to one week before the booking date will receive a 50% refund.

Bookings cancelled up to 72 hours before the booking time will receive a 25% refund.

Bookings cancelled less than 72 hours in advance will NOT be eligible for a refund.

For example:

A booking cancelled two days before would receive a 0% refund.

A booking cancelled four days before would receive a 25% refund.

A booking cancelled ten days before would receive a 50% refund.

A booking cancelled seventeen days before would receive a 75% refund.

A booking cancelled more than a calendar month before would receive a 100% refund.

For members:

Please note all members must provide at least one month notice to make any amendments or cancellations to their recurring bookings in order to receive a refund.

For non members:

Please note all bespoke, customised and personalised bookings are completely non-refundable, including all bookings paid on receipt of an invoice. Bookings made and paid for external to this website are non-refundable.

Do not leave your home if you have coronavirus symptoms – please call us immediately if you have a confirmed booking with us

Following updated guidance from the UK Chief Medical Officers, anyone who develops a new continuous cough or fever or anosmia should immediately self-isolate and book a test at NHS.uk/coronavirus or call 119. Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked.

The most common symptoms of coronavirus (COVID-19) are recent onset of any of the following:

• a new continuous cough

• a high temperature

• a loss of, or change in, your normal sense of taste or smell (anosmia)

Further information and guidance about the academy’s Covid19 health and safety protocols.

https://www.academydancestudios.com/covid19-health-safety-guidelines/

We only allow bottled water in our dance studios. No hot drinks or food are allowed. Any damages in the studios incurred by bringing in food and/ or drink will be liable. Any deliberate mess left in the studios will incur a £50-£100 penalty charge.

We are able to open earlier and close later on special request. Any additional hours will be charged at the peak time rates.

If the dance studios are available prior to your booking time then yes we will allow access 10 minutes early in order to prepare. We ask all clients to please be courteous of each other and run to time. 

We have a 15min buffer time in between bookings to allow the staff time to reset and clean the space, so if you booking runs over 5min, you will be charged for the 15min slot.

If you run more than 10 minutes past your booking time, you will be charged a fine of £60.  If you require set up and pack down time please consider this when making your booking.

Absolutely! We’ve tried to provide as many detailed images on our site as possible but understand that in some cases, seeing is believing!! Viewings must be arranged on the same day as you wish to view so please call 020 7388 9090 anytime from 9am on the day you wish to view to find out the availability of the studio(s) you wish to see.